Last Updated: 10/20/2023
At Planet Pet Supplies, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our services.
1. Information We Collect
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Personal Information: When you create an account or place an order, we may collect personal information such as your name, email address, postal address, and phone number.
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Payment Information: To process payments, we may collect payment card information, billing addresses, and other financial information. Please note that we do not store this payment information on our servers; it is processed securely by our payment processors.
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Order History: We maintain a record of your past purchases with us.
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Communication Data: We collect any communication that you have with us, such as emails, messages, and feedback.
2. How We Use Your Information
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Order Fulfillment: We use your information to process and fulfill your orders, including delivery and returns.
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Customer Service: Your information helps us provide you with excellent customer service and address any issues you may encounter.
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Marketing: We may use your information to send you promotions, newsletters, and other marketing materials. You can opt-out of these communications at any time.
3. Data Security
We employ security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal information, we cannot guarantee its security. We encourage you to take steps to secure your information, such as keeping your account password confidential.
4. Data Sharing
We may share your information with third parties for specific purposes such as order fulfillment, payment processing, and marketing. However, we will never sell your data to third parties for their use.
5. Your Rights
You have the right to access, modify, or delete your personal information in accordance with applicable data protection laws. If you have any questions or requests regarding your personal data, please contact us at support@planetpetsupplies.com.
6. Updates to this Privacy Policy
We may update this Privacy Policy periodically. The updated version will be effective immediately upon posting. Please check this page regularly to stay informed about changes to our data practices.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at support@planetpetsupplies.com.
